{"id":306,"date":"2026-04-10T23:32:08","date_gmt":"2026-04-10T23:32:08","guid":{"rendered":"https:\/\/diogonvs.com\/?page_id=306"},"modified":"2026-06-25T22:35:20","modified_gmt":"2026-06-25T22:35:20","slug":"chtc-nxs","status":"publish","type":"page","link":"https:\/\/diogonvs.com\/en\/cases\/chtc-nxs\/","title":{"rendered":"chtc nxs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"306\" class=\"elementor elementor-306\">\n\t\t\t\t<div class=\"elementor-element elementor-element-440b89f3 e-con-full e-flex e-con e-parent\" data-id=\"440b89f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-153c0b8e e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"153c0b8e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;fixed&quot;}\">\n\t\t<div 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2.54981 13.8101 3.84483V4.72414\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M1.79248 11.4653H18.2063\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M6.18945 9.70703V12.6381\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M13.8105 9.70703V12.6381\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/g><defs><clippath id=\"clip0_1791_33901\"><rect width=\"20\" height=\"20\" fill=\"white\"><\/rect><\/clippath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cases<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a 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fill=\"white\"><\/rect><\/clippath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">About<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/diogonvs.com\/en\/contato\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"none\"><path d=\"M1.5 5.4023C1.5 4.20742 2.54981 3.23877 3.84483 3.23877H16.1552C17.4502 3.23877 18.5 4.20742 18.5 5.4023V14.5973C18.5 15.7922 17.4502 16.7609 16.1552 16.7609H3.84483C2.54981 16.7609 1.5 15.7922 1.5 14.5973V5.4023Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M2.37988 4.05029L10.0006 10.2705L17.6213 4.05029\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-634b8a2c e-con-full conteudo e-flex e-con e-child\" data-id=\"634b8a2c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-990a4d7 e-con-full conteudo-case e-flex e-con e-child\" data-id=\"990a4d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-466bc6df e-con-full e-flex e-con e-child\" data-id=\"466bc6df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14882705 elementor-widget elementor-widget-heading\" data-id=\"14882705\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Chatsac Nexus | UI Design kit<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a901aee elementor-widget elementor-widget-text-editor\" data-id=\"5a901aee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-token-text-primary leading-relaxed\">Designed and developed the product language for a platform focused on conversational operations, CRM, and applied intelligence \u2014 transforming broad wireframes into a functional beta with a distinctive identity, clear hierarchy, and a scalable foundation.<\/p><p class=\"text-token-text-primary leading-relaxed\">My role: UI Design, Design System, experience structure, and critical interface review.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2dd7b6 e-con-full e-flex e-con e-child\" data-id=\"a2dd7b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5fe7b1b e-con-full e-flex e-con e-child\" data-id=\"5fe7b1b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4a38ad elementor-widget elementor-widget-image\" data-id=\"b4a38ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/04\/COVER-1024x576.png\" class=\"attachment-large size-large wp-image-296\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/04\/COVER-1024x576.png 1024w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/04\/COVER-300x169.png 300w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/04\/COVER-768x432.png 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/04\/COVER.png 1440w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a76429 e-con-full e-flex e-con e-child\" data-id=\"6a76429\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b4e370 elementor-widget elementor-widget-heading\" data-id=\"9b4e370\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Context<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be6aece elementor-widget elementor-widget-text-editor\" data-id=\"be6aece\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-token-text-primary leading-relaxed\">ChatSAC Nexus was created as a proprietary product designed to centralize customer support, commercial operations, and conversational intelligence within a single platform. When I joined the project, there was already an extensive set of wireframes mapping flows and features across different areas of the system.<\/p><p class=\"text-token-text-primary leading-relaxed\">This structure included modules such as Conversations, Dashboard, Financial Funnel, Conversion Engine, Kanban, Softphone, Campaigns, Audit Log, Settings, Onboarding, Marketplace, and support flows. The challenge, therefore, was not just to design new screens, but to transform this ecosystem into a cohesive, readable, and scalable experience.<\/p><p class=\"text-token-text-primary leading-relaxed\">My focus was to visually organize the product, define a consistent interface language, and establish hierarchy principles that would allow users to navigate complex modules without feeling overwhelmed by noise or fragmentation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8004881 e-con-full e-flex e-con e-child\" data-id=\"8004881\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c331d4e elementor-widget elementor-widget-image\" data-id=\"c331d4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"307\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura-de-Tela-2026-05-01-as-16.36.22-1024x393.png\" class=\"attachment-large size-large wp-image-467\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura-de-Tela-2026-05-01-as-16.36.22-1024x393.png 1024w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura-de-Tela-2026-05-01-as-16.36.22-300x115.png 300w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura-de-Tela-2026-05-01-as-16.36.22-768x295.png 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura-de-Tela-2026-05-01-as-16.36.22-1536x589.png 1536w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura-de-Tela-2026-05-01-as-16.36.22-2048x786.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-93b71a1 e-con-full e-flex e-con e-child\" data-id=\"93b71a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1d1e77 elementor-widget elementor-widget-heading\" data-id=\"a1d1e77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">First signs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccc1a87 elementor-widget elementor-widget-text-editor\" data-id=\"ccc1a87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"4\">Before consolidating the interface, we conducted an exploratory assessment to identify users\u2019 main pain points and the most critical areas of the experience. The questionnaire focused on qualitative signals: chat list speed, filter efficiency in the queue, loss of context between interactions, and the reliability of dashboards and reports. We also evaluated the relevance of features such as native CRM\/Kanban and API integrations.<\/p><p data-path-to-node=\"5\">Because the sample size was limited, I treated the data as a product compass rather than statistical validation. I cross-referenced these signals with the wireframes and the team\u2019s priorities to guide design decisions. Three patterns became clear:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69cd4d1 e-con-full e-flex e-con e-child\" data-id=\"69cd4d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2ea9f4 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"a2ea9f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1396\" height=\"1698\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Questionario-Digital-para-Validacao-CHATSAC-1-1-1.png\" class=\"attachment-full size-full wp-image-471\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Questionario-Digital-para-Validacao-CHATSAC-1-1-1.png 1396w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Questionario-Digital-para-Validacao-CHATSAC-1-1-1-247x300.png 247w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Questionario-Digital-para-Validacao-CHATSAC-1-1-1-842x1024.png 842w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Questionario-Digital-para-Validacao-CHATSAC-1-1-1-768x934.png 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Questionario-Digital-para-Validacao-CHATSAC-1-1-1-1263x1536.png 1263w\" sizes=\"(max-width: 1396px) 100vw, 1396px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c82ab5a e-con-full e-flex e-con e-child\" data-id=\"c82ab5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d88dc35 elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d88dc35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"78\" height=\"78\" viewbox=\"0 0 78 78\" fill=\"none\"><rect width=\"78\" height=\"78\" rx=\"39\" fill=\"#47761F\"><\/rect><path d=\"M44.2585 21.0909V56H38.9744V26.375H38.7699L30.4176 31.8295V26.7841L39.1278 21.0909H44.2585Z\" fill=\"#BEED92\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Operational Centrality:<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32e4064 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"32e4064\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"6,0,0\">Usage is recurrent and intensive throughout the workday. This makes speed, real-time updates, and information legibility non-negotiable requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-893ecee elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"893ecee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"78\" height=\"78\" viewbox=\"0 0 78 78\" fill=\"none\"><rect width=\"78\" height=\"78\" rx=\"39\" fill=\"#47761F\"><\/rect><path d=\"M27.6392 56V52.1818L39.4517 39.9432C40.7131 38.6136 41.7528 37.4489 42.571 36.4489C43.4006 35.4375 44.0199 34.4773 44.429 33.5682C44.8381 32.6591 45.0426 31.6932 45.0426 30.6705C45.0426 29.5114 44.7699 28.5114 44.2244 27.6705C43.679 26.8182 42.9347 26.1648 41.9915 25.7102C41.0483 25.2443 39.9858 25.0114 38.804 25.0114C37.554 25.0114 36.4631 25.267 35.5312 25.7784C34.5994 26.2898 33.8835 27.0114 33.3835 27.9432C32.8835 28.875 32.6335 29.9659 32.6335 31.2159H27.6051C27.6051 29.0909 28.0938 27.233 29.071 25.642C30.0483 24.0511 31.3892 22.8182 33.0938 21.9432C34.7983 21.0568 36.7358 20.6136 38.9062 20.6136C41.0994 20.6136 43.0313 21.0511 44.7017 21.9261C46.3835 22.7898 47.696 23.9716 48.6392 25.4716C49.5824 26.9602 50.054 28.642 50.054 30.517C50.054 31.8125 49.8097 33.0795 49.321 34.3182C48.8438 35.5568 48.0085 36.9375 46.8153 38.4602C45.6222 39.9716 43.9631 41.8068 41.8381 43.9659L34.9006 51.2273V51.483H50.6165V56H27.6392Z\" fill=\"#BEED92\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Queue Intelligence:<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-055a20e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"055a20e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"6,1,0\">Support organization requires more robust filters \u2014 such as waiting time, source, tags, and status \u2014 to prevent bottlenecks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cc9105 elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"9cc9105\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"78\" height=\"78\" viewbox=\"0 0 78 78\" fill=\"none\"><rect width=\"78\" height=\"78\" rx=\"39\" fill=\"#47761F\"><\/rect><path d=\"M39.0426 56.4773C36.7017 56.4773 34.6108 56.0739 32.7699 55.267C30.9403 54.4602 29.4915 53.3409 28.4233 51.9091C27.3665 50.4659 26.7983 48.7955 26.7188 46.8977H32.071C32.1392 47.9318 32.4858 48.8295 33.1108 49.5909C33.7472 50.3409 34.5767 50.9205 35.5994 51.3295C36.6222 51.7386 37.7585 51.9432 39.0085 51.9432C40.3835 51.9432 41.5994 51.7045 42.6562 51.2273C43.7244 50.75 44.5597 50.0852 45.1619 49.233C45.7642 48.3693 46.0653 47.375 46.0653 46.25C46.0653 45.0795 45.7642 44.0511 45.1619 43.1648C44.571 42.267 43.7017 41.5625 42.554 41.0511C41.4176 40.5398 40.0426 40.2841 38.429 40.2841H35.4801V35.9886H38.429C39.7244 35.9886 40.8608 35.7557 41.8381 35.2898C42.8267 34.8239 43.5994 34.1761 44.1562 33.3466C44.7131 32.5057 44.9915 31.5227 44.9915 30.3977C44.9915 29.3182 44.7472 28.3807 44.2585 27.5852C43.7813 26.7784 43.0994 26.1477 42.2131 25.6932C41.3381 25.2386 40.304 25.0114 39.1108 25.0114C37.9744 25.0114 36.9119 25.2216 35.9233 25.642C34.946 26.0511 34.1506 26.642 33.5369 27.4148C32.9233 28.1761 32.5938 29.0909 32.5483 30.1591H27.4517C27.5085 28.2727 28.0653 26.6136 29.1222 25.1818C30.1903 23.75 31.5994 22.6307 33.3494 21.8239C35.0994 21.017 37.0426 20.6136 39.179 20.6136C41.4176 20.6136 43.3494 21.0511 44.9744 21.9261C46.6108 22.7898 47.8722 23.9432 48.7585 25.3864C49.6563 26.8295 50.0994 28.4091 50.0881 30.125C50.0994 32.0795 49.554 33.7386 48.4517 35.1023C47.3608 36.4659 45.9063 37.3807 44.0881 37.8466V38.1193C46.4063 38.4716 48.2017 39.392 49.4744 40.8807C50.7585 42.3693 51.3949 44.2159 51.3835 46.4205C51.3949 48.3409 50.8608 50.0625 49.7812 51.5852C48.7131 53.108 47.2528 54.3068 45.4006 55.1818C43.5483 56.0455 41.429 56.4773 39.0426 56.4773Z\" fill=\"#BEED92\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Context Preservation:<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a32dd1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8a32dd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"6,0,0\">When switching between conversations, users lost their rhythm. We identified the need to reinforce history and use visual cues that support a quick return to the conversation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f837f7 elementor-widget elementor-widget-text-editor\" data-id=\"4f837f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"7\">At the management layer, it became clear that KPIs needed to be more actionable and convey greater confidence. The product should not only display numbers, but connect operations and growth through CRM tools and data export capabilities.<\/p><p data-path-to-node=\"8\">Based on this, I focused the interface around three pillars: <b data-path-to-node=\"8\" data-index-in-node=\"60\">operational prioritization<\/b>, <b data-path-to-node=\"8\" data-index-in-node=\"85\">Context preservation<\/b> and <b data-path-to-node=\"8\" data-index-in-node=\"111\">managerial clarity.<\/b>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ccf4b0 e-con-full e-flex e-con e-child\" data-id=\"5ccf4b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5feb4d0 elementor-widget elementor-widget-heading\" data-id=\"5feb4d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The challenge<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e94314 elementor-widget elementor-widget-text-editor\" data-id=\"9e94314\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-token-text-primary leading-relaxed\">The main challenge of the project was to transform an extensive wireframe foundation into a product with visual coherence and a clear usage logic. Since the system brought together modules of different natures \u2014 daily operations, commercial tracking, data intelligence, automation, onboarding, and governance \u2014 the experience could easily become fragmented.<\/p><p>The interface needed to serve different needs within the same platform. For the support agent, the focus was speed, context, and action. For management, the focus was performance reading, bottlenecks, and opportunities. For the operation as a whole, the product needed to function as a single layer connecting support, CRM, campaigns, and applied intelligence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7206bd9 e-con-full e-flex e-con e-child\" data-id=\"7206bd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ef0e73f e-con-full e-flex e-con e-child\" data-id=\"ef0e73f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c21158f elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"c21158f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"725\" height=\"1024\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/PROPRIETARIO-725x1024.png\" class=\"attachment-large size-large wp-image-564\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/PROPRIETARIO-725x1024.png 725w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/PROPRIETARIO-212x300.png 212w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/PROPRIETARIO-768x1085.png 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/PROPRIETARIO-1087x1536.png 1087w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/PROPRIETARIO.png 1271w\" sizes=\"(max-width: 725px) 100vw, 725px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba9f33a e-con-full e-flex e-con e-child\" data-id=\"ba9f33a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f373e6 elementor-widget elementor-widget-image\" data-id=\"7f373e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"497\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/CONVERSAS-ATENDENTE-1024x636.png\" class=\"attachment-large size-large wp-image-566\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/CONVERSAS-ATENDENTE-1024x636.png 1024w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/CONVERSAS-ATENDENTE-300x186.png 300w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/CONVERSAS-ATENDENTE-768x477.png 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/CONVERSAS-ATENDENTE.png 1271w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f44eeef elementor-widget elementor-widget-image\" data-id=\"f44eeef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"510\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/KANBAN-1024x653.png\" class=\"attachment-large size-large wp-image-565\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/KANBAN-1024x653.png 1024w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/KANBAN-300x191.png 300w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/KANBAN-768x490.png 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/KANBAN.png 1276w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2e7d52 elementor-widget elementor-widget-text-editor\" data-id=\"e2e7d52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-token-text-primary leading-relaxed\">My challenge was to find a language capable of balancing density and clarity, creating consistency across very different modules, and establishing a visual foundation that could support growth without losing legibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39cbe9b e-con-full e-flex e-con e-child\" data-id=\"39cbe9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0fbf01 elementor-widget elementor-widget-heading\" data-id=\"e0fbf01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Design Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c78c2a3 elementor-widget elementor-widget-text-editor\" data-id=\"c78c2a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"29\" data-end=\"148\">To organize the experience, I divided the platform into layers of use: daily operations, managerial reading, and growth.<\/p><p data-start=\"150\" data-end=\"397\">The Conversations screen concentrated the product\u2019s operational core: queue, real-time support, quick actions, and contextual AI assistance. This division helped define the weight of each piece of information and prevented everything from competing for the user\u2019s attention.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-305ecc6 elementor-widget elementor-widget-text-editor\" data-id=\"305ecc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-size: 1rem; font-weight: bold; margin-bottom: 16px;\"><br \/>1. Organizing the product<\/h3><p data-start=\"547\" data-end=\"706\">In dense screens, the main challenge was to make clear what required immediate attention, what functioned as support, and what should remain in the background.<\/p><p data-start=\"708\" data-end=\"929\">On the Conversations screen, the conversation itself needed to remain the main focus. The AI Advisor was introduced as a support layer: useful for interpreting the lead, suggesting actions, and bringing context, but without competing with the support flow.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4de642 e-con-full e-flex e-con e-child\" data-id=\"d4de642\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbe4f1d elementor-widget elementor-widget-image\" data-id=\"fbe4f1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1902\" height=\"774\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura_de_Tela_2026-03-25_as_17.24.37.webp\" class=\"attachment-full size-full wp-image-571\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura_de_Tela_2026-03-25_as_17.24.37.webp 1902w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura_de_Tela_2026-03-25_as_17.24.37-300x122.webp 300w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura_de_Tela_2026-03-25_as_17.24.37-1024x417.webp 1024w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura_de_Tela_2026-03-25_as_17.24.37-768x313.webp 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/05\/Captura_de_Tela_2026-03-25_as_17.24.37-1536x625.webp 1536w\" sizes=\"(max-width: 1902px) 100vw, 1902px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-416da21 e-con-full e-flex e-con e-child\" data-id=\"416da21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77861e3 elementor-widget elementor-widget-text-editor\" data-id=\"77861e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-size: 1rem; font-weight: bold; margin-bottom: 16px;\"><br \/>2. Defining hierarchy<\/h3><p data-start=\"1344\" data-end=\"1503\">In dense screens, the main challenge was to make clear what required immediate attention, what functioned as support, and what should remain in the background.<\/p><p data-start=\"1510\" data-end=\"1766\">On the Conversations screen, the queue and history help users understand the context, while the active conversation remains at the center of the experience. The main actions are placed close to the support flow, reducing dispersion and making decision-making easier.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edcb5fa elementor-widget elementor-widget-image\" data-id=\"edcb5fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1896\" height=\"769\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.58.webp\" class=\"attachment-full size-full wp-image-585\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.58.webp 1896w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.58-300x122.webp 300w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.58-1024x415.webp 1024w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.58-768x311.webp 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.58-1536x623.webp 1536w\" sizes=\"(max-width: 1896px) 100vw, 1896px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a9dc076 e-con-full e-flex e-con e-child\" data-id=\"a9dc076\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b69cdd elementor-widget elementor-widget-text-editor\" data-id=\"2b69cdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-size: 1rem; font-weight: bold; margin-bottom: 16px;\"><br \/>3. Building the system<\/h3><p data-start=\"547\" data-end=\"706\">With the product structure defined, I built a design system to turn loose visual decisions into reusable patterns. The foundation organized typography, colors, spacing, components, and interface states to ensure consistency across different product modules.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a83a02 elementor-widget elementor-widget-image\" data-id=\"9a83a02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"719\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Frame-1000004705-4-scaled.png\" class=\"attachment-full size-full wp-image-584\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Frame-1000004705-4-scaled.png 2560w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Frame-1000004705-4-300x84.png 300w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Frame-1000004705-4-1024x287.png 1024w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Frame-1000004705-4-768x216.png 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Frame-1000004705-4-1536x431.png 1536w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Frame-1000004705-4-2048x575.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d69745 e-con-full e-flex e-con e-child\" data-id=\"8d69745\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58f0619 elementor-widget elementor-widget-text-editor\" data-id=\"58f0619\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-size: 1rem; font-weight: bold; margin-bottom: 16px;\"><br \/>4. Applying it to the product<\/h3><p data-start=\"1530\" data-end=\"1624\">The design system was applied to the beta product together with the product and development team.<\/p><p data-start=\"1626\" data-end=\"1909\">The guidelines served as a foundation for building screens in Lovable, guiding interface decisions, and making fine adjustments during implementation. This helped the product move from a wireframe structure into a more cohesive, visually consistent experience ready to evolve.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc84966 elementor-widget elementor-widget-image\" data-id=\"fc84966\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1901\" height=\"775\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.07.webp\" class=\"attachment-full size-full wp-image-586\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.07.webp 1901w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.07-300x122.webp 300w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.07-1024x417.webp 1024w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.07-768x313.webp 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/06\/Captura_de_Tela_2026-03-25_as_17.25.07-1536x626.webp 1536w\" sizes=\"(max-width: 1901px) 100vw, 1901px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ff45fd e-con-full e-flex e-con e-child\" data-id=\"2ff45fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bea865c elementor-widget elementor-widget-heading\" data-id=\"bea865c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Beta Product Solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4b9389 elementor-widget elementor-widget-text-editor\" data-id=\"c4b9389\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-token-text-primary leading-relaxed\">As the project progressed, the interface began to take shape in the beta product, consolidating the structural, hierarchy, and visual language decisions adopted throughout the process.<\/p><p class=\"text-token-text-primary leading-relaxed\">The persistent side navigation began organizing access to the platform\u2019s main modules, while dark mode reinforced identity, contrast, and operational focus. On the Conversations screen, the structure between list, history, and support panel became clearer, allowing users to view queue, context, and additional intelligence without losing focus on the main support interaction. The AI Advisor began functioning as an interpretive layer, bringing together signals such as lead score, financial potential, intent, sentiment, and contextual recommendations.<\/p><p class=\"text-token-text-primary leading-relaxed\">In the Dashboard, the reading experience moved beyond quantitative data and began incorporating an executive summary in natural language, connecting KPIs with diagnosis and suggested action. This helps transform data into interpretation, especially for more strategic profiles such as leadership and management.<\/p><p class=\"text-token-text-primary leading-relaxed\">In the Conversion Engine, the campaign list and its indicators became more direct, with status, key metrics, and operational actions made more visible. The Achievements area showed how gamification elements could exist within the platform without breaking system consistency, reinforcing engagement without compromising the B2B product language.<\/p><p class=\"text-token-text-primary leading-relaxed\">The result of this stage was the transition from a broad set of ideas and wireframes into a product with its own visual identity, consistency across modules, and concrete foundations for technical and functional evolution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ee0f4b e-con-full e-flex e-con e-child\" data-id=\"2ee0f4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ec2172 e-con-full e-flex e-con e-child\" data-id=\"7ec2172\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e607b9 elementor-widget elementor-widget-heading\" data-id=\"5e607b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Results and Impact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-827fa53 elementor-widget elementor-widget-text-editor\" data-id=\"827fa53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-token-text-primary leading-relaxed\">The project helped transform an extensive wireframe architecture into a more mature, consistent experience ready for continuous evolution. Instead of a set of isolated screens, ChatSAC Nexus gained a unified product language, with clearer criteria for navigation, hierarchy, and action.<\/p><p class=\"text-token-text-primary leading-relaxed\">The main gains were qualitative, but important. The experience became more coherent across modules. Critical information became faster to read. Areas focused on daily operations gained more focus and predictability. Management modules began communicating their data more clearly. And the product gained a much safer visual foundation for incorporating new features without losing consistency.<\/p><p class=\"text-token-text-primary leading-relaxed\">More than designing screens, this work helped structure how the product should behave visually as it grows.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19dde53 elementor-widget elementor-widget-text-editor\" data-id=\"19dde53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul class=\"text-token-text-primary ml-3 list-disc space-y-2 leading-relaxed\"><li class=\"text-token-text-primary leading-relaxed\">visual unification across operational, managerial, and strategic modules<\/li><li class=\"text-token-text-primary leading-relaxed\">visual unification across operational, managerial, and strategic modules<\/li><li class=\"text-token-text-primary leading-relaxed\">a more consistent foundation for the evolution of the beta product<\/li><li class=\"text-token-text-primary leading-relaxed\">greater clarity between support, CRM, intelligence, and automation<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca00f68 e-con-full e-flex e-con e-child\" data-id=\"ca00f68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a740219 e-con-full e-flex e-con e-child\" data-id=\"a740219\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3b4ee7 elementor-widget elementor-widget-heading\" data-id=\"d3b4ee7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Learnings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f293d1b elementor-widget elementor-widget-text-editor\" data-id=\"f293d1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-token-text-primary leading-relaxed\">This project reinforced for me that, in complex products, structural consistency is more valuable than any isolated visual solution. When the ecosystem has many modules, many user roles, and a high density of information, the interface needs to function as a system before it functions as a graphic piece.<\/p><p class=\"text-token-text-primary leading-relaxed\">It also became clear that a small research sample can still be useful, as long as it is treated honestly. Even without enough volume for statistical conclusions, the initial signals helped direct priorities and served as criteria for important design decisions.<\/p><p class=\"text-token-text-primary leading-relaxed\">Another important learning was realizing that wireframes solve scope, but they do not solve language. The transition from wireframe to product requires decisions around hierarchy, semantics, repetition, contrast, and behavior that only truly appear when the interface begins to gain consistency as a system.<\/p><p class=\"text-token-text-primary leading-relaxed\">In the end, ChatSAC Nexus was a strong exercise in transforming structure into product, complexity into clarity, and multiple functional fronts into a more unified and scalable experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-451dbe4 elementor-widget elementor-widget-text-editor\" data-id=\"451dbe4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The greatest outcome of this project was not just designing the interface of a module, but helping shape an entire product \u2014 with logic, identity, and real room to grow.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6af495d e-con-full e-flex e-con e-child\" data-id=\"6af495d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bab4579 e-con-full elementor-hidden-desktop e-flex e-con e-parent\" data-id=\"3bab4579\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;fixed&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6b513c4 e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-child\" data-id=\"6b513c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-24981739 e-con-full e-flex e-con e-child\" data-id=\"24981739\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73a67c26 elementor-widget elementor-widget-heading\" data-id=\"73a67c26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Diogo Neves<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e69e01d e-con-full e-flex e-con e-child\" data-id=\"3e69e01d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26aece38 elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"26aece38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33-300x300.png\" class=\"attachment-medium size-medium wp-image-12\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33-300x300.png 300w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33-1024x1021.png 1024w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33-150x150.png 150w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33-768x766.png 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33.png 1278w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71e23602 e-con-full e-flex e-con e-child\" data-id=\"71e23602\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-458cbe49 menu-hamburger elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"458cbe49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-bars\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M16 132h416c8.837 0 16-7.163 16-16V76c0-8.837-7.163-16-16-16H16C7.163 60 0 67.163 0 76v40c0 8.837 7.163 16 16 16zm0 160h416c8.837 0 16-7.163 16-16v-40c0-8.837-7.163-16-16-16H16c-8.837 0-16 7.163-16 16v40c0 8.837 7.163 16 16 16zm0 160h416c8.837 0 16-7.163 16-16v-40c0-8.837-7.163-16-16-16H16c-8.837 0-16 7.163-16 16v40c0 8.837 7.163 16 16 16z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12d280b0 e-con-full elementor-hidden-desktop elementor-hidden-mobile e-flex e-con e-child\" data-id=\"12d280b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-37243d56 e-con-full e-flex e-con e-child\" data-id=\"37243d56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aac5823 elementor-widget elementor-widget-heading\" data-id=\"4aac5823\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Diogo Neves<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38cf4302 elementor-widget elementor-widget-text-editor\" data-id=\"38cf4302\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>UI\/UX Designer @ IMPACT GROUP<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-540b84b6 e-con-full e-flex e-con e-child\" data-id=\"540b84b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-288d1c86 elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"288d1c86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"798\" src=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33-1024x1021.png\" class=\"attachment-large size-large wp-image-12\" alt=\"\" srcset=\"https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33-1024x1021.png 1024w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33-300x300.png 300w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33-150x150.png 150w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33-768x766.png 768w, https:\/\/diogonvs.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-02-03-as-10.45.33.png 1278w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49d105df e-con-full e-flex e-con e-child\" data-id=\"49d105df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d8516db menu-hamburger elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1d8516db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-bars\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M16 132h416c8.837 0 16-7.163 16-16V76c0-8.837-7.163-16-16-16H16C7.163 60 0 67.163 0 76v40c0 8.837 7.163 16 16 16zm0 160h416c8.837 0 16-7.163 16-16v-40c0-8.837-7.163-16-16-16H16c-8.837 0-16 7.163-16 16v40c0 8.837 7.163 16 16 16zm0 160h416c8.837 0 16-7.163 16-16v-40c0-8.837-7.163-16-16-16H16c-8.837 0-16 7.163-16 16v40c0 8.837 7.163 16 16 16z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37580c1 menu-overlay elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-child\" data-id=\"37580c1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-742c2dfc e-con-full e-flex e-con e-child\" data-id=\"742c2dfc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5eb5764 menu-nav elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5eb5764\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/diogonvs.com\/en\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_1791_33897)\"><path d=\"M3.84483 18.5H16.1552C17.4502 18.5 18.5 17.4502 18.5 16.1552V7.3621L9.99998 1.5L1.5 7.3621V16.1552C1.5 17.4502 2.54983 18.5 3.84483 18.5Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M7.36133 14.3956C7.36133 13.1006 8.41119 12.0508 9.70613 12.0508H10.2923C11.5874 12.0508 12.6372 13.1006 12.6372 14.3956V18.4991H7.36133V14.3956Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/g><defs><clippath id=\"clip0_1791_33897\"><rect width=\"20\" height=\"20\" fill=\"white\"><\/rect><\/clippath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/diogonvs.com\/en\/cases\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_1791_33901)\"><path d=\"M1.5 7.36192C1.5 6.0669 2.54981 5.01709 3.84483 5.01709H16.1552C17.4502 5.01709 18.5 6.0669 18.5 7.36192V16.155C18.5 17.4501 17.4502 18.4998 16.1552 18.4998H3.84483C2.54981 18.4998 1.5 17.4501 1.5 16.155V7.36192Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M6.18945 4.72414V3.84483C6.18945 2.54981 7.23927 1.5 8.53428 1.5H11.4653C12.7604 1.5 13.8101 2.54981 13.8101 3.84483V4.72414\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M1.79248 11.4653H18.2063\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M6.18945 9.70703V12.6381\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M13.8105 9.70703V12.6381\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/g><defs><clippath id=\"clip0_1791_33901\"><rect width=\"20\" height=\"20\" fill=\"white\"><\/rect><\/clippath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cases<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/diogonvs.com\/en\/sobre\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_1791_33944)\"><path d=\"M9.99934 9.06897C12.2275 9.06897 14.0338 7.26267 14.0338 5.03448C14.0338 2.8063 12.2275 1 9.99934 1C7.77115 1 5.96484 2.8063 5.96484 5.03448C5.96484 7.26267 7.77115 9.06897 9.99934 9.06897Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M3.60343 19.0002H16.3959C17.8134 19.0002 18.9054 17.7812 18.2435 16.5278C17.2696 14.684 15.0496 12.4829 9.99966 12.4829C4.94972 12.4829 2.72971 14.684 1.75593 16.5278C1.09393 17.7812 2.18587 19.0002 3.60343 19.0002Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/g><defs><clippath id=\"clip0_1791_33944\"><rect width=\"20\" height=\"20\" fill=\"white\"><\/rect><\/clippath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">About<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/diogonvs.com\/en\/contato\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"none\"><path d=\"M1.5 5.4023C1.5 4.20742 2.54981 3.23877 3.84483 3.23877H16.1552C17.4502 3.23877 18.5 4.20742 18.5 5.4023V14.5973C18.5 15.7922 17.4502 16.7609 16.1552 16.7609H3.84483C2.54981 16.7609 1.5 15.7922 1.5 14.5973V5.4023Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M2.37988 4.05029L10.0006 10.2705L17.6213 4.05029\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Diogo Neves UI\/UX Designer @ IMPACT GROUP Linkedin Whatsapp In\u00edcio Cases Sobre Contato Chatsac Nexus | UI Design kit Constru\u00e7\u00e3o de uma linguagem de produto para uma plataforma de opera\u00e7\u00e3o conversacional, CRM e intelig\u00eancia aplicada, partindo de wireframes amplos e chegando a um beta funcional com identidade pr\u00f3pria, hierarquia clara e base escal\u00e1vel. Meu papel: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":35,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-306","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/diogonvs.com\/en\/wp-json\/wp\/v2\/pages\/306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diogonvs.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diogonvs.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diogonvs.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diogonvs.com\/en\/wp-json\/wp\/v2\/comments?post=306"}],"version-history":[{"count":79,"href":"https:\/\/diogonvs.com\/en\/wp-json\/wp\/v2\/pages\/306\/revisions"}],"predecessor-version":[{"id":638,"href":"https:\/\/diogonvs.com\/en\/wp-json\/wp\/v2\/pages\/306\/revisions\/638"}],"up":[{"embeddable":true,"href":"https:\/\/diogonvs.com\/en\/wp-json\/wp\/v2\/pages\/35"}],"wp:attachment":[{"href":"https:\/\/diogonvs.com\/en\/wp-json\/wp\/v2\/media?parent=306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}